Protecting the prioritized
Anil Shrestha, Emma Joseph, Erika Bastos, Gavi Bandler, Jennifer Kalashian, Kayla Cauldfield
Research Activity
Interviewing people aged 60 or older to learn of their experience with and testing for COVID-19, so we can design a solution that will satisfy our personas wants, needs, and desires.
Research Hypothesis
The current COVID-19 testing process for the elderly residents of the City of Cambridge is complex and inaccessible for people of older age and should be simplified in order for them to feel comfortable and safe.
Findings
Lack of desire to get tested for covid-19.
Persona
Need Statements
Jimmy needs a way to...
Talk to a live person to ask questions and for information
Access a testing site within a certain radius of his home
Access a testing site specifically for elderly people
So that...
He doesn’t have to think about navigating technology
A lack of transportation doesn’t have to be a barrier
His and other elderly people’s need are being met based on a common vulnerable identity
Big Ideas
Prioritization Grid
Co-Kit
Jimmy's Journey
Prototype
